Terms & Conditions

Welcome to Concept Hospitality. By accessing our website, mobile application, or services, you agree to these Terms & Conditions. Please read them carefully before using our platform.

1. Use of Services

Our platform provides hospitality membership, hotel offers, reservations, vouchers, and related services. You agree to use the services only for lawful purposes and in accordance with these terms.

2. Accounts & Membership

• You are responsible for maintaining the confidentiality of your account credentials.
• Membership benefits, validity, and usage are subject to the plan purchased and hotel-specific rules.
• We may suspend or terminate accounts that violate these terms or applicable laws.

3. Bookings & Offers

All bookings, vouchers, and promotional offers are subject to availability, hotel approval, blackout dates, and the terms displayed at the time of purchase or redemption.

4. Payments

Prices, taxes, and fees are shown before checkout. Payment must be completed through our approved payment methods. Failed or reversed payments may result in cancellation of the related service.

5. Limitation of Liability

Concept Hospitality acts as a platform connecting customers with partner hotels and service providers. We are not liable for indirect, incidental, or consequential damages arising from the use of third-party services, except where required by law.

6. Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.

7. Contact

For questions about these terms, please visit our Contact Us page.